Warranty & Returns
How long does it take to receive a refund?
60 Day Returns. The timing of the credit greatly depends on your bank; however, most refunds will appear on your account within 3 to 14 days. If you are returning an item, please note that the refund process will begin once we receive and review the
How long are the AirOasis products covered under warranty?
To view the warranty of any Air Oasis products, please use the link provided below: https://www.airoasis.com/pages/warranty
What should I do if my replacement unit does not work?
We sincerely apologize for the inconvenience if your replacement unit is not working as expected. To help us resolve this, please provide a detailed description of the issue you are experiencing. If the unit is malfunctioning due to a defect, once we
Why didn't I receive all the items in my order?
If you did not receive all the items in your order, it is possible that some items may be arriving separately. To check the status of your order, please refer to the tracking link provided in your shipping confirmation email. If the medium item from
How do I return my Air Oasis product?
Your Air Oasis purchase is covered by our 60-day satisfaction guarantee. We want to ensure you are completely satisfied with your products and the air quality in your space. Click Here: If you would like to review our full return policy. or. If you n
How do I register for warranty?
Good news, Air Oasis no longer requires warranty registration. The process is automatic! Should you need to file a warranty claim in the future, we may ask for your proof of purchase and/or the serial number for warranty verification If you need to